Return and refund policy
Last updated: March 6, 2025
Thank you for shopping at Coruss!
The following terms apply to any products purchased from us.
1. Interpretation and definitions
Interpretation
Words with capitalized initial letters have specific meanings under the following conditions. These definitions apply regardless of whether they appear in singular or plural form.
Definition
For the purposes of this Return and Refund Policy:
- Company (referred to as “the Company,” “We,” “Us,” or “Our”) refers to TWB, 12 avenue Charles de Gaulle, 31130 Balma, Bâtiment H, France.
- Goods refer to the items offered for sale on our website.
- Orders mean a request by You to purchase Goods from Us.
- Service refers to our website.
- Website refers to Coruss, accessible at corusshop.com
- You means the individual accessing or using our Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service.
2. Order cancellation rights
You have the right to cancel Your Order within 14 days without providing any reason.
The cancellation deadline is 14 days from the date You receive the Goods or when a third party, other than the carrier, takes possession of the Goods on Your behalf.
To exercise Your right of cancellation, please inform Us of Your decision by:
We will process the refund no later than 14 days from the day we receive the returned Goods. The refund will be made using the same payment method used for the Order, and no additional fees will be incurred.
3. Conditions for returns
To be eligible for a return, please ensure that:
The following items cannot be returned:
We reserve the right to refuse returns that do not meet the above conditions.
4. Returning goods
Return Address:
Coruss - TWB
12 avenue Charles de Gaulle, 31130 Balma, Bâtiment H, France.
Return Shipping Costs:
You are responsible for the return shipping costs.
Lost or Damaged Returns:
We cannot be held responsible for Goods lost or damaged during return shipment.
We highly recommend using a tracked and insured delivery service.
We cannot issue refunds without actual receipt of the Goods or proof of delivery.
5. Gift returns
If the Goods were marked as a gift at the time of purchase and shipped directly to You:
You will receive a gift credit equal to the return value.
If the Goods were not marked as a gift, or if the gift giver had the Order shipped to themselves:
The refund will be issued to the original purchaser.
6. Contact us
For any questions regarding our Return and Refund Policy, please reach out to us at: